![]() ![]() Make sure there are no spaces before or after.Make sure you type/paste your promo code exactly how it is written.For no postage fees, make sure you select Mobile Ticket or ezyTicket If you would like to add additional tickets sitting next to each other you can add them here.ĥ. Select the quantity of complimentary tickets you would like $0.00. Under Price Category, select your tickets (It will say from $0.00)Ĥ. Enter your promo code/s into the 'Password' box (Highlighted below) and click 'Unlock tickets'ģ. Visit Ticketek and select the game you would like to attendĢ. If you have received a promo code for free Highlanders or Crusaders tickets, you will need to visit the Ticketek website and follow the steps below.ġ. If you have any further questions, please feel free to email our team on Care Policy If you believe an appliance is faulty, it is best to contact an electrician to repair the appliance or replace it. If you notice one appliance is causing the meter reading to increase much faster than other devices, this could mean that the appliance is faulty and using more electricity than it should Then turn this appliance off, go to another one and turn it on.Have a friend stand at the meter while you turn on one appliance and see how much the meter reading increases.Turn off all appliances in your home (including hot water cylinder) and take a meter reading.To check if one of your appliances is faulty and using more electricity than it should, you can do a “two-man test”: Our Customer Support Hub has a range of useful resources including budgeting support tools and energy efficiency advice which can be viewed here. ![]() Read below for information on how to do a “two-man test” You could have a faulty appliance that is using more electricity then it should.Your gas heater or heat pump may need a service.You may have used your heater or air conditioning more than usual.You may have had visitors staying with you during this period.To check what user plan is right for your home, click here. You may have been billed for a longer period than usual – you can check the number of days you have been billed for on your bill.You can check your consumption and type of reading on the back of your bill. If you do receive an estimated bill, any difference between your last actual read and your next actual read would balance out. Your bill may have been generated based on an estimate read.Your bill could be higher than expected due to a few reasons: ![]()
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