![]() New setup files may not be in effect yet. The drive of Smart Switch may fail to install.Ĭause 10. There can be an error in the installation configuration file of the Smart Switch.Ĭause 9. You may forget to restart Samsung Smart Switch after the setup.Ĭause 8. Phone's apps might be included before data transfer.Ĭause 7. The device(s) may run out of memory.Ĭause 6. WiFi connection may be limited or it is not stable.Ĭause 5. The phone(s) might be running at low capacity.Ĭause 4. There's something wrong with the USB cable or the USB port.Ĭause 3. The version of Samsung Smart Switch is not compatible with the phone operating system.Ĭause 2. But before that, let's learn about the 10 common corresponding causes now.Ĭause 1. For the latter, please stay patient as we will provide you with 10 workable approaches. In most cases, you may find Samsung Smart Switch taking long time in data transfer, or it even get stuck. There is limited patience for many people, confronted with some nuisance, and that too while encountering Samsung Smart Switch not working. Part 1: Key Causes of Samsung Smart Switch Stuck Issues Part 3: Best Alternative to Samsung Smart Switch - Transfer for Mobile.Part 2: How to Solve Samsung Smart Switch Stuck Problems.Part 1: Key Causes of Samsung Smart Switch Stuck Issues.You can't place a call during the update not even an emergency call.įor help troubleshooting problems with the Samsung Smart Switch app, contact Samsung.Don't disconnect the USB cable until the update is complete.Don't use the device or press any keys.When the update is complete, the device returns to the Home screen. Your device may turn off and on a few times during the update process. Click Update to begin downloading the necessary files.If a software update is available for your device, Smart Switch automatically prompts you to update. Connect the mobile device to the computer with the USB cable.Back up your data before completing the update.Cut or copy the files, and then paste them in the new location on your computer or SD card.įollow the device requirements on the software update document, along with the following:.Locate the files that you want to move.Locate the folder containing the files that you want to move. In the Removable Disk window, choose Open folder to view files > OK.On your computer, choose Open folder to view files > OK.Open Smart Switch on your computer, and allow it to make the connection.Allow your computer to install any required drivers for your device.Using the USB cable that came with your device, connect the device to the computer.Download and install the version Samsung Smart Switch that is compatible with your computer from Samsung.Transfer files between your computer and an SD card Click Confirm when the backup is complete.Click Backup on the main Smart Switch screen.Select the content types you would like to back up and then click OK.Click Preferences and then select the Backup items tab. ![]() On the Smart Switch screen, click MORE.Connect your Samsung device to your computer using the cable that came with the device.When the installation is complete, click Finish.Accept the license agreement by selecting the I accept.Double-click the installer to begin the installation process.(Select the Smart Switch version compatible with your computer operating system and device.) Download the most recent version of Smart Switch from Samsung Smart Switch.Review Samsung Smart Switch: Transfer Contacts, Music and More for instruction to use Samsung Smart Switch.Follow any on-screen instructions, since some types of devices may have additional steps.On your new phone, you may have to select the type of your old phone.Place the phones within 4 inches of each other.Make sure the Smart Switch app is installed on both phones.How to wirelessly transfer your data with Samsung Smart Switch to another Android phone. To learn more about the Samsung Smart Switch app for Android, see Samsung Support. The following steps are for the Smart Switch Windows-based computer app. Samsung Galaxy device with Android 4.3 or later Note: This app is preloaded on the Settings menu of the Samsung Galaxy S7 and Galaxy S7 Edge. ![]()
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